Smart-phone navigation showdown
Apple iOS 6 vs. Google Android 4.0.4
We decided to find out by putting the iPhone 5 through our complete navigation tests, along with one of the latest Android phones with Google Maps navigation for comparison. (See our cell phone buying advice and Ratings.)
Last week we wrote that based on our first impressions of Apple Maps, we were disappointed. While it does offer Apple users built-in navigation with true turn-by-turn directions for the first time, it lacks some of the features and integration found in dedicated portable navigators and other navigation apps from Garmin, Navigon, and TomTom, such as reality view, lane assistance, exit guide, and multi-destination routing. Frankly, we expected the app to match the state of the art, and perhaps even advance it. But, it didn't.
Our evaluations were performed in the greater New York City area using two phones per platform, each on a different carrier. We found that both Apple Maps and Google Maps route effectively, providing clear guidance and great points-of-interest integration.
Overall, Apple impressed our staff with the graphic presentation for the interface, results, signage, and points of interest info. However, there is less customization throughout than Google--a mixed blessing when driving, where distractions can be dangerous. Google comes across as more business like and less fun.
Apple Maps is relatively streamlined, providing basic navigation guidance and limited travel information. The large display for next-turn information (which looks like a familiar green-and-white highway-sign) is easy to read at a glance, and it compensates for a map design that is harder to interpret than that on Android. We like the estimated time of arrival, remaining distance, and travel time countdown, although the text is so small, it is a greater aid for a passenger than the driver.
Voice-recognition seemed comparable between the platforms, with each occasionally tripping over spoken commands. For both, the voiced instructions are clear and easily understood.
Both phones will accept calls while navigating, and they each require interaction with the screen while on call to return to full-screen navigation--a dangerous distraction. Both return to navigation automatically when a call ends. As with many facets, Google offers more customization here, for instance providing the ability for voice directions at varying volume levels while talking on the phone.
Addressing complaints
As for points of interest (POI), we programmed and traveled to numerous destinations. Almost all were found and successfully routed. Both platforms provided comparable information about restaurants and other attractions, with Apple using Yelp and Google partnering with Zagat. Each app provides contact information, reviews, and even user-submitted photos.
Where we did run into trouble on the iPhone was searching for a nearby train station. The system couldn't identify the location by "train," instead requiring a search for "Metro North"--a name that a visitor to the region may not be familiar with. This seems to be an issue with the search algorithm, rather than a map inaccuracy.
Apple uses maps from TomTom, a leading navigation company. We suspect many criticisms pointing to the map quality are misguided, as we have found TomTom to provide quality maps and guidance across multiple platforms. Instead, the fault may be Apple's software applied to the TomTom data. (Apple agrees. Read: "Tim Cook Apologizes for Apple's Maps.")
Either way, in our experience thus far, this is a minor concern.
Bottom line:
Both the free Apple and Google navigation apps provide clear routing directions. Apple feels like a less-mature product. But as seen with the initial competing applications for the iPhone, we would expect updates to this new app over time--and Apple has promised as much. When getting down to the nitty gritty, Google provides a better overall package, but we feel that both provide a good solution for standard software. We expect the competition between the companies will benefit customers with ongoing improvements.